We are My Touch Repairs, 70 Murray St, Hobart, TAS 7000. This policy explains how we collect, use, disclose & protect your information when you use mtrecomit.com.au, contact us, or book a repair.
Contact: info@mtrecomit.com.au • +61 420 758 435 • WhatsApp
We handle personal information under the Privacy Act 1988 & the Australian Privacy Principles, where it is reasonably necessary for our functions, for purposes you request (e.g., bookings), or where required by law.
We use essential cookies for functionality and may use performance cookies to improve usability. You can control cookies in your browser; disabling essentials can affect site operation.
Orders processed via WooCommerce include your contact & billing details. Payment gateways process card data—we do not store full card details on our servers.
We retain information only as needed for service, legal, tax & warranty purposes, following Australian statutory periods.
We apply reasonable administrative, technical & physical safeguards. No method is perfectly secure, but we minimise risk through access controls & secure configurations.
Request access, correction, or deletion where lawful. Contact info@mtrecomit.com.au.
Services are intended for adults. If a child’s data was provided without consent, contact us to delete where appropriate.
Some providers may store data outside Australia. We aim to use reputable providers with appropriate safeguards.
We are not responsible for third-party content or practices. Review their policies before sharing data.
We may update this policy to reflect changes in practices or law. Updates appear here with a new effective date.
Related pages:
At My Touch Repairs, your satisfaction is our priority. If your order isn’t delivered, arrives damaged, or has a printing fault or error caused by us, you’re eligible for a full refund. No need to return the phone case, just contact our support team, and we’ll process your refund quickly and easily!
Shipping is free of charge for orders over A$35. For orders below this amount, a flat rate of A$4.50 will be applied per order.
The delivery time is typically 7-10 business days for shipments within Australia. Orders are shipped via Australia Post or Aramex and most parcels are designed to fit in a standard mailbox. Mail is delivered Monday through Saturday, excluding Sundays and federal holidays.
