Questions, quotes, or order updates, reach us any way you like.
Typical response time: 10 minutes during Monday to Saturday: 09:00 – 17:30
We make it simple to get advice, quotes, and business repair support. Here’s how you can reach us depending on what you need.
If you’re not sure what’s wrong with your device, send us a photo on WhatsApp for quick, free advice. We’ll respond within minutes so you know what to expect before booking. In most cases, we can identify the issue immediately, so that you don’t waste time or money guessing.
You can get a price and ETA instantly for phone, tablet, or laptop repairs in Hobart. Because our system checks local stock and turnaround time, you’ll receive an accurate quote straight away. In addition, our team can explain the repair process, warranty, and pickup options if you’d like more details.
Need bulk pricing or GST invoices? Our Hobart team manages business and school device repairs with pickup options, priority turnaround, and 12-month warranty coverage. Furthermore, we’ll keep you updated at each stage, ensuring your devices return on time and in perfect working order.
Not sure if it’s the screen, battery, or charging port? Send a photo on WhatsApp for fast, free advice. We handle iPhone, Samsung, Google Pixel, iPad – water damage, cracked screens, battery replacements.
Get a price and ETA for phone, tablet, screen, battery, back glass, and charging port repair. No obligation. Quotes tailored to your device and suburb in Tasmania for fast, affordable, expert, local, reliable service.
Managed repairs for schools and businesses, bulk pricing, priority turnaround, GST invoices, warranty. Pickup available in Hobart. iPhone, iPad, Samsung Galaxy and Google Pixel fleet repairs by local Hobart technicians.
Fill out the form below and we’ll reply shortly. You can also attach a photo that helps explain the issue. Because we value your time, we’ll guide you straight to the right repair option. If you prefer a faster reply, reach out on WhatsApp, it’s usually the quickest way. Meanwhile, our phone and email are monitored during open hours for any urgent questions.
We’re open during the following hours and typically reply within 10–20 minutes. However, response times may vary slightly during peak hours. Still, WhatsApp messages are usually answered first, so that you get quick updates even when we’re busy.
Most phone repairs are same day. iPhone screen: 60–90 minutes. Battery: 45–60 minutes. Charging port: 1–2 hours. Back glass / camera: 2–4 hours. Water-damage diagnostics: 24–48 hours. iPad/tablets: 1–2 days. Same-day phone repair available in Hobart, Australia during our hours (Mon–Sat 9:00–17:30, closed on Sunday) subject to parts in stock. Need a slot? Book a repair →
Walk-ins are welcome, but booking saves you time and guarantees the right parts for your device. You’ll get priority check-in and a firmer ETA, handy for iPhone screen repair, Samsung battery replacement, and Pixel charging issues. Reserve a time →. Prefer chat? WhatsApp us
Every repair at My Touch Repairs includes a 12-month parts and labour warranty. It covers defects in replacement parts and our workmanship. It doesn’t cover new physical damage, liquid damage after service, or normal battery wear. Your rights under the Australian Consumer Law apply in addition to our warranty, nothing here limits them. Keep your invoice; it’s your warranty record.
Your data stays yours. We don’t browse your photos, messages, or apps. If a passcode is needed to test Face ID/Touch ID, cameras, or calls, we’ll use a temporary code with your consent and remove it after testing. Devices are stored in a secure work area and our technicians follow a confidentiality policy. For peace of mind, please back up your device before service.
We start with a full diagnostic. If a repair doesn’t fully resolve the fault, we re-assess at no charge and credit what you’ve paid toward the correct fix, so you don’t pay labour twice. If the device is beyond economical repair, we’ll discuss options like data recovery, device buyback, or returning it without pressure.
We use premium OEM-quality or genuine parts depending on your model and availability, and we’ll confirm which option you’re getting before you commit. Parts are tested and calibrated where supported (True Tone, cameras, Face/Touch ID) and covered by our 12-month warranty. Want a specific grade (genuine pull, refurbished OEM, high-grade aftermarket)? Ask, we’ll quote each.
At My Touch Repairs, your satisfaction is our priority. If your order isn’t delivered, arrives damaged, or has a printing fault or error caused by us, you’re eligible for a full refund. No need to return the phone case, just contact our support team, and we’ll process your refund quickly and easily!
Shipping is free of charge for orders over A$35. For orders below this amount, a flat rate of A$4.50 will be applied per order.
The delivery time is typically 7-10 business days for shipments within Australia. Orders are shipped via Australia Post or Aramex and most parcels are designed to fit in a standard mailbox. Mail is delivered Monday through Saturday, excluding Sundays and federal holidays.
